Returns & Exchanges
At Escalade Sports, we stand behind the quality of our gear and offer a 30-day return window for items in original, unused condition. If your equipment doesn't meet your performance standards, we are committed to making it right with a straightforward exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the sports equipment in its original packaging, ensuring all components and manuals are included to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return box.
Drop Off and Track
Deliver your package to the nearest authorized carrier location; once our warehouse receives and inspects the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing